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uContact's complete omnichannel solution is unique, flexible, and scalable.

  • Predictive and progressive dialer

  • Monitoring and reports in real-time

  • Integration of WhatsApp and social networks

  • Custom integration

  • Call recording

  • 24x7 support

  • In addition to integrations with main CRMS and APIs.

100% IN THE CLOUD

Contract with Telia IP and get:
Headset or basic IP phone FREE!

Personalized advice and training for your Contact Center.

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Principal functions

 ACD Virtual Hold

 Call recording

 PBX with audio, video, and softphone

 IVR

 Voice Broadcast

 Markers (Preview, Predictive, Progressive, and Power)

 Omnichannel (SMS, Webchat, eMail, Twitter, Facebook, WhatsApp)*

✓ Monitoring and supervision in real-time

 Quality control

 Dashboards

 Analytical data

 Care flow design tools

 Form design tools

 Agent, Supervisor and Administrator Mode

 Tier 1 carrier service

The best strategic partner for your communications service

30 years

More than 30 years of experience

1800

Local, international, and 1800 numbering.

Global

Global and local presence

Network
Own global network

25 billion

Over 25 billion finished minutes per year.

Support
Premium support

Minutes

Leading provider of international voice minutes

Starts from MXN 999 / month

Basic version price per agent

✓ ADCs

✓ IVR

✓ Predictive and progressive dialer

✓ Monitoring and reports in real-time

✓ Full PBX

✓ Spy, Training, and Intervention

✓CRM Lite

Includes everything in the basic plus:

+

✓ Unified Tray

✓ SMS*

✓ Integration of WhatsApp and Social Networks

✓ Multichannel recording

✓ Web Chat: with audio and video

✓ Web Click to Call

✓ Web Call Back

✓ Email*

✓ Live assistance

Starts from MXN 1,199/month

Omnichannel version price per agent

Change today and save!

Our advanced telephony solution is easy to use, rich in features, and plans with minutes included that will save your business money.

Stay connected at your desk or on the go!

You have the flexibility to work anywhere, anytime.

Analyze call data quickly and easily.

Through our softphone or mobile application, you will not miss calls or messages.

Plataformas
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START NOW!

YOU MAY BE INTERESTED!

Cloud switch

Ideal for companies looking for scalable technology with quality calls. In addition to modernizing your communications structure, you do not need to make any type of investment.

  • Costs reduction.

  • Quick and simple activation.

  • IP phone included.

  • Reports with detailed information.

  • More than 40 functionalities.

  • Mobility.

  • Integration.

  • Unlimited calling plans to landlines and mobiles in Mexico, USA, and Canada and landlines in more than 25 countries.

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